{"id":236,"date":"2019-02-05T15:17:22","date_gmt":"2019-02-05T15:17:22","guid":{"rendered":"http:\/\/ladintax.com\/blog\/?p=236"},"modified":"2019-02-05T15:17:22","modified_gmt":"2019-02-05T15:17:22","slug":"customers-withdraw-from-in-person-banking","status":"publish","type":"post","link":"http:\/\/ladintax.com\/blog\/2019\/02\/05\/customers-withdraw-from-in-person-banking\/","title":{"rendered":"Customers Withdraw from In-Person Banking"},"content":{"rendered":"<p class=\"MsoNormal\" style=\"tab-stops: 373.6pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: small;\">A changing society has changed some of the ways customers and banks interact. For example, early efforts by brick-and-mortar banks to cut costs by promoting online transactions and electronic statements gave way to a new wave of competition from internet-based banks.<sup>1<\/sup> This also severed some of the close relationships longtime customers enjoyed with familiar tellers and loan officers.<\/span><\/p>\n<p class=\"MsoNormal\" style=\"tab-stops: 373.6pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: small;\">Another trend is small, community storefronts giving way to large institutions. Since legislation permitted banks to cross state lines and merge into large nationwide corporations, some have chosen to focus more on serving the needs of the masses.<\/span><\/p>\n<p class=\"MsoNormal\" style=\"tab-stops: 373.6pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: small;\">Independent financial professionals and insurance agents remain focused on the needs of each individual client. The strategies we provide are never the same for any two clients, because your unique situation can&#8217;t be boiled down to a single number or a nationwide trend.<\/span><\/p>\n<p class=\"MsoNormal\" style=\"tab-stops: 373.6pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: small;\">Banks are beginning to adopt changing philosophies to reconnect with lost customers. For example, Capital One&#8217;s new urban &#8220;caf\u00e9&#8221; branches are designed to appeal to hip, coffee-connoisseur millennials, with bright and open caf\u00e9-style branches where customers can purchase coffee and baked goods, hang out indefinitely and casually seek guidance.<sup>2<\/sup><\/span><\/p>\n<p class=\"MsoNormal\" style=\"tab-stops: 373.6pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: small;\">While this approach may spark a revival of in-person banking, for the most part, transactions are likely to continue to shift online. Branches may start operating as more of a consultative office, much like going in for a visit with your lawyer or accountant. As locations consolidate, the drive to the nearest branch could become longer, adding to the appeal of making simple deposits or withdrawals online.<sup>3<\/sup><\/span><\/p>\n<p class=\"MsoNormal\" style=\"tab-stops: 373.6pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: small;\">According to a new Digital Banking Report, banks in 2019 are expected to use more data to build individual customer profiles, as well as increased use of &#8220;box branches&#8221; &#8212; a standalone, secure booth where one customer at a time can enter to conduct digital financial transactions.<sup>4<\/sup><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-right: -.5in; mso-layout-grid-align: none; text-autospace: none;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: small;\"><strong><em>Content prepared by Kara Stefan Communications.<\/em><\/strong><\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: small;\"><sup>1<\/sup> Rob Parker-Cole. ITProPortal.com. Dec. 28, 2018. &#8220;Banking disrupted: Three tips to help banks adapt.&#8221; <span class=\"MsoHyperlink\"><a href=\"https:\/\/www.itproportal.com\/features\/banking-disrupted-three-tips-to-help-banks-adapt\/\">https:\/\/www.itproportal.com\/features\/banking-disrupted-three-tips-to-help-banks-adapt\/<\/a><\/span>. Accessed Dec. 31, 2018. <\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: small;\"><sup>2 <\/sup>Tanza Loudenback. Business Insider. Feb. 9, 2017. &#8220;Capital One is trying to curry favor with millennials with caf\u00e9s around the US offering free Wi-Fi, local coffee and food, and complimentary money coaching.&#8221; <span class=\"MsoHyperlink\"><a href=\"https:\/\/www.businessinsider.com\/inside-capital-one-cafe-for-millennials-2017-2\">https:\/\/www.businessinsider.com\/inside-capital-one-cafe-for-millennials-2017-2<\/a><\/span>. Accessed Dec. 31, 2018.<\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: small;\"><sup>3<\/sup> Eric Reed. TheStreet.com. Feb. 15, 2018<span style=\"color: black;\">. <\/span>&#8220;How to Make the Most Money From Your Bank in 2018.&#8221; <span class=\"MsoHyperlink\"><a href=\"https:\/\/www.thestreet.com\/story\/14489253\/1\/how-to-make-the-most-money-from-your-bank-in-2018.html\">https:\/\/www.thestreet.com\/story\/14489253\/1\/how-to-make-the-most-money-from-your-bank-in-2018.html<\/a><\/span><span style=\"color: black;\">.<\/span> Accessed Dec. 31, 2018.<\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: small;\"><sup>4<\/sup> Jim Marous. The Financial Brand. Dec. 3, 2018<span style=\"color: black;\">. <\/span>&#8220;Five Innovation Trends That Will Define Banking in 2019.&#8221; <span class=\"MsoHyperlink\"><a href=\"https:\/\/thefinancialbrand.com\/77869\/innovation-trends-banking-ai-api-personalization-payments\/\">https:\/\/thefinancialbrand.com\/77869\/innovation-trends-banking-ai-api-personalization-payments\/<\/a><\/span><span style=\"color: black;\">.<\/span> Accessed Dec. 31, 2018.<\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: small;\"><em style=\"mso-bidi-font-style: normal;\"><span style=\"color: black; background: white;\">We are an independent firm helping individuals create retirement strategies using a variety of insurance products to custom suit their needs and objectives. This material is intended to provide general information to help you understand basic retirement income strategies and should not be construed as financial advice. <\/span><\/em><\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: small;\"><em style=\"mso-bidi-font-style: normal;\"><span style=\"color: black; background: white;\">The information contained in this material is believed to be reliable, but accuracy and completeness cannot be guaranteed; it is not intended to be used as the sole basis for financial decisions. If you are unable to access any of the news articles and sources through the links provided in this text, please contact us to request a copy of the desired reference.<\/span><\/em><\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-size: small; font-family: arial, helvetica, sans-serif; color: black; background: white;\">712962B<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A changing society has changed some of the ways customers and banks interact. For example, early efforts by brick-and-mortar banks to cut costs by promoting online transactions and electronic statements gave way to a new wave of competition from internet-based banks.1 This also severed some of the close relationships longtime customers enjoyed with familiar tellers&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_expiration-date-status":"","_expiration-date":0,"_expiration-date-type":"","_expiration-date-categories":[],"_expiration-date-options":[],"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"http:\/\/ladintax.com\/blog\/wp-json\/wp\/v2\/posts\/236"}],"collection":[{"href":"http:\/\/ladintax.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/ladintax.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/ladintax.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/ladintax.com\/blog\/wp-json\/wp\/v2\/comments?post=236"}],"version-history":[{"count":1,"href":"http:\/\/ladintax.com\/blog\/wp-json\/wp\/v2\/posts\/236\/revisions"}],"predecessor-version":[{"id":237,"href":"http:\/\/ladintax.com\/blog\/wp-json\/wp\/v2\/posts\/236\/revisions\/237"}],"wp:attachment":[{"href":"http:\/\/ladintax.com\/blog\/wp-json\/wp\/v2\/media?parent=236"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/ladintax.com\/blog\/wp-json\/wp\/v2\/categories?post=236"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/ladintax.com\/blog\/wp-json\/wp\/v2\/tags?post=236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}